OKEYSEL CONNECT
ACCEPTABLE USE POLICY
Effective Date: October 24, 2026. Website: https://okeysel.com. Business Name: Okeysel Connect. Tagline: Swift & Smart Linking
INTRODUCTION
Okeysel Connect provides an online platform that helps people discover businesses, products, services, professionals, and opportunities and connect directly with relevant vendors and service providers.
This Acceptable Use Policy establishes the standards of conduct required of everyone who uses Okeysel Connect.
Our goal is to maintain a platform that supports legitimate businesses, responsible advertising, respectful communication, and safer connections between customers and vendors.
By accessing or using Okeysel Connect, you agree to comply with this policy, our Terms & Conditions, our Privacy Policy, and applicable laws of the Federal Republic of Nigeria.
A violation of this policy may result in the removal of content, restriction of platform features, suspension of an account, withdrawal of a recommendation, or other appropriate action, subject to applicable law.
2. WHO MUST COMPLY WITH THIS POLICY?
This policy applies to everyone using Okeysel Connect, including:
Product sellers.
Service providers and professionals.
Registered businesses.
Customers and prospective customers.
Users submitting inquiries or complaints.
Vendors purchasing promotional packages.
Anyone submitting content or interacting with platform features.
Whether you use the free listing service or a paid promotional package, you must comply with this policy.
Payment for a promotion does not give a user permission to publish misleading, unlawful, or prohibited content.
3. ACCURATE AND HONEST INFORMATION
Users must provide information that is accurate, lawful, and not materially misleading.
Vendors must ensure that their business details, listings, and advertising reasonably represent what they actually offer.
Users must not:
Create fictitious businesses or impersonate existing businesses.
Publish false product descriptions or misleading service claims.
Advertise products or services they do not intend or are not authorized to supply.
Misrepresent qualifications, professional licences, certifications, or business registration.
Publish false prices, availability, discounts, or promotional claims.
Use photographs or testimonials in a way that materially misrepresents the product, service, or business.
Make claims about guarantees, awards, endorsements, or approvals that they cannot substantiate.
Deliberately conceal material information in a manner that misleads customers.
If information changes, vendors should update their listings promptly where the change affects the accuracy of the information displayed.
Okeysel Connect may request clarification or supporting information where there are reasonable grounds to question a listing’s accuracy.
4. FRAUD, DECEPTION, AND IMPERSONATION
Okeysel Connect must not be used to facilitate fraud, deception, identity misuse, or other unlawful activity.
The following conduct is prohibited:
Pretending to be another person, company, professional, or organization.
Using another business’s name, logo, photographs, or credentials without authorization.
Publishing fake business details to attract customers.
Soliciting payments through deliberately deceptive representations.
Sending fraudulent payment instructions.
Creating false testimonials, reviews, or endorsements.
Misrepresenting the status of an order, payment, or transaction.
Using the platform to promote phishing, scams, or other fraudulent schemes.
Misrepresenting an affiliation with Okeysel Connect.
Claiming that Okeysel Connect has approved or recommended a business when it has not.
Users must not knowingly provide false information during a complaint, verification request, or investigation.
5. PROHIBITED OR UNLAWFUL PRODUCTS AND SERVICES
Users must not publish listings or use Okeysel Connect to promote products, services, or activities that are unlawful or prohibited by applicable law.
This includes offerings that are illegal to sell, distribute, advertise, or provide in the relevant circumstances.
Listings may be removed where they involve, promote, or facilitate:
Fraudulent financial schemes.
Counterfeit goods presented as genuine products.
Stolen property.
Unlawful weapons or restricted items offered in violation of applicable law.
Illegal drugs or other prohibited substances.
Human trafficking, exploitation, or coercion.
Sexual exploitation or abuse.
Services intended to facilitate cybercrime or unauthorized access.
False investment or financial claims intended to deceive.
Other unlawful activities.
This list is illustrative and is not exhaustive.
Okeysel Connect may restrict categories of products or services where necessary to protect users, comply with applicable law, or maintain the integrity of the platform.
6. VENDOR RESPONSIBILITIES
Vendors are responsible for the listings they publish and the transactions they enter into with customers.
Every vendor must:
Describe products and services honestly.
Use appropriate and authorized images and content.
Communicate material prices, charges, and conditions clearly.
Avoid misleading claims about product quality, performance, availability, or suitability.
Respond to customer inquiries professionally.
Fulfil accepted orders and service engagements according to the agreed terms and applicable law.
Communicate material delays or changes promptly.
Handle complaints, returns, cancellations, and refunds in accordance with applicable law and the relevant agreement.
Respect customer privacy and handle personal information lawfully.
Obtain any licences, registrations, permissions, or professional qualifications required for the activities they undertake.
Vendors must not use Okeysel Connect to attract customers through false promises and then deliberately refuse to honour their commitments.
Okeysel Connect may review credible complaints and take appropriate platform action. Such action does not automatically mean that Okeysel Connect has independently verified every aspect of a vendor’s business.
7. BUSINESS REGISTRATION AND OFFICIAL RECOMMENDATIONS
Okeysel Connect provides a recommendation service for customers who want assistance identifying a suitable vendor or business.
To support this service, additional business-registration checks may be conducted for vendors seeking an official recommendation.
7.1 CAC registration information
A vendor seeking an official recommendation may be asked to provide their Corporate Affairs Commission (CAC) registration number.
Okeysel Connect may compare the submitted information with available official business-registration records and may request relevant supporting business information where reasonably necessary.
NIN is not currently required for this recommendation process.
Ordinary vendor registration does not automatically mean that a vendor has undergone a CAC registration check.
7.2 No false verification claims
Users must not:
Claim to have passed a CAC check when no such check has been performed.
Publish a false CAC registration number.
Use another business’s registration details without authorization.
Claim that Okeysel Connect has officially recommended them without authorization.
Falsely represent that Okeysel Connect guarantees their products, services, or transactions.
Alter or fabricate evidence of business registration.
Where credible concerns arise, Okeysel Connect may review a recommendation, request clarification, decline to issue it, or withdraw it where appropriate.
7.3 Limits of verification
A CAC registration check concerns business-registration information available through relevant records.
It does not establish that a business is honest, financially sound, professionally competent, or certain to deliver satisfactory products or services.
Customers should still assess the vendor and confirm the terms of a transaction before making payment.
An official recommendation is not a guarantee of performance or a substitute for a customer’s own reasonable checks.
8. CUSTOMER RESPONSIBILITIES
Customers using Okeysel Connect should exercise reasonable care when evaluating listings and communicating with vendors.
Customers are encouraged to:
Confirm the identity and contact details of the vendor.
Ask questions about products or services before paying.
Confirm the total price and any additional charges.
Clarify delivery or service-completion arrangements.
Understand the applicable cancellation, return, and refund terms.
Retain relevant payment records and transaction communications.
Avoid sending money based solely on unsupported claims of urgency, guaranteed profits, or guaranteed results.
Report suspected fraud, impersonation, or materially misleading listings.
Customers must not knowingly submit false complaints, threaten vendors unlawfully, misuse vendors’ contact details, or use the platform to harass or defraud other users.
Nothing in this policy removes consumers’ legal rights or remedies.
9. RESPECTFUL COMMUNICATION
Okeysel Connect encourages professional, respectful communication between customers, vendors, and other users.
Users must not use the platform or related communications to:
Threaten or intimidate another person.
Harass or repeatedly target another user.
Publish abusive or discriminatory attacks.
Make knowingly false allegations intended to damage another person’s reputation.
Send unsolicited, threatening, or deceptive messages.
Encourage violence or unlawful conduct.
Publish private information to intimidate, expose, or punish another person.
Legitimate complaints, factual reviews, and good-faith reports of suspected misconduct are not prohibited merely because they criticize a business or describe a negative experience.
10. PRIVACY AND PERSONAL INFORMATION
Users must respect the privacy of other people.
You must not collect, publish, sell, disclose, or misuse personal information obtained through Okeysel Connect without an appropriate lawful basis or authorization.
Prohibited conduct includes:
Publishing another person’s private telephone number or address without an appropriate basis.
Using customer inquiries for unrelated purposes without an appropriate lawful basis.
Sharing private conversations without authorization where doing so would violate applicable law or another person’s rights.
Collecting personal information through deception.
Using the platform to conduct unauthorized surveillance or identity theft.
Requesting another user’s passwords, card PINs, or one-time banking authentication codes.
Vendors must handle customer information lawfully and use it only for appropriate purposes connected with the relevant inquiry or transaction, unless another lawful basis applies.
Okeysel Connect handles personal information in accordance with its Privacy Policy and applicable data-protection law.
11. INTELLECTUAL PROPERTY AND CONTENT RIGHTS
Users must not publish content that infringes another person’s intellectual-property rights.
This includes unauthorized use of:
Copyrighted photographs, videos, and written content.
Business logos and protected branding.
Trademarks.
Protected product designs.
Confidential materials.
Other content protected by applicable law.
Vendors must ensure they have the necessary rights or permissions to publish photographs, logos, descriptions, and other materials they submit.
If you believe content on Okeysel Connect infringes your rights, you may contact us with sufficient information to identify the material and explain the concern.
Okeysel Connect may review the report and take appropriate action.
12. WEBSITE SECURITY AND TECHNICAL MISUSE
Users must not attempt to interfere with the security, availability, or proper functioning of Okeysel Connect.
Prohibited activities include:
Attempting unauthorized access to accounts or administrative functions.
Introducing malicious code or harmful software.
Attempting to disrupt website operations.
Accessing information that you are not authorized to access.
Circumventing legitimate security restrictions.
Using automated methods to collect information in ways that violate applicable law or the platform’s rules.
Deliberately submitting information intended to damage or disrupt the website.
Attempting to interfere with payment processing or other protected functions.
Suspected security incidents should be reported through the contact channels provided on the official website.
13. PROMOTIONAL PACKAGES AND ADVERTISING
Okeysel Connect may offer paid promotional packages that increase the visibility of eligible listings.
Vendors purchasing promotions must ensure that the listings and advertising materials associated with their promotions comply with this policy.
Payment for a promotional package does not authorize:
False advertising.
Fraudulent claims.
Misleading discounts.
Unauthorized use of another business’s identity.
Promotion of prohibited or unlawful offerings.
A promotional package does not guarantee sales, profits, customer inquiries, or a specific business outcome unless a particular result has been expressly agreed in writing.
Okeysel Connect may reject or remove a promotion that violates applicable policies or law. Any resulting cancellation or refund request will be handled in accordance with the applicable purchase terms, the Returns, Refunds & Cancellations Policy, and applicable law.
14. REPORTING SUSPECTED MISCONDUCT
Users are encouraged to report suspected fraud, impersonation, misleading listings, prohibited content, privacy violations, or other serious breaches of this policy.
When submitting a report, provide as much relevant information as reasonably possible, including:
The business or account involved.
The listing or content concerned.
A description of the suspected violation.
Relevant transaction details, where applicable.
Supporting screenshots or documents, where available and appropriate.
Do not submit another person’s sensitive information unless it is necessary and lawful to do so.
Okeysel Connect may request additional information where reasonably necessary to assess a complaint.
Submitting a report does not automatically establish that the allegation is true. Reports will be considered based on the information available and the circumstances.
15. ENFORCEMENT AND PLATFORM ACTION
Where Okeysel Connect has reasonable grounds to believe that a user has breached this policy, it may take appropriate action.
Depending on the circumstances, action may include:
Requesting clarification or additional information.
Asking the user to correct misleading information.
Restricting or removing a listing.
Rejecting or discontinuing a promotion.
Restricting access to particular platform features.
Suspending or terminating an account.
Reviewing, declining, or withdrawing an official recommendation.
Preserving relevant records where lawful and necessary.
Referring a matter to an appropriate authority where required or legally justified.
The action taken will depend on the nature and seriousness of the suspected violation, the information available, the risk to users, and applicable legal requirements.
Where reasonably practicable and appropriate, Okeysel Connect may give the affected user an opportunity to clarify the matter.
Platform action does not replace any legal remedy available to an affected person.
16. RELATIONSHIP WITH OTHER POLICIES
This Acceptable Use Policy should be read together with the following Okeysel Connect policies:
Privacy Policy: Explains how personal information is handled.
Terms & Conditions: Establishes the general terms governing platform use.
Shipping & Delivery Policy: Explains delivery responsibilities and related arrangements.
Returns, Refunds & Cancellations Policy: Explains how return, refund, and cancellation issues are handled.
If a provision appears inconsistent with another policy, the documents should be interpreted together where possible, subject to the applicable agreement and mandatory legal requirements.
Nothing in this policy removes a right or obligation that cannot lawfully be excluded.
17. CHANGES TO THIS POLICY
Okeysel Connect may update this policy to reflect changes in its services, platform features, business operations, or legal obligations.
The updated version will be published on the website with its effective date.
Where applicable law requires notice or consent, we will take the necessary steps.
Users should periodically review this page to remain informed about the rules governing use of the platform.
18. CONTACT OKEYSEL CONNECT
For questions about this Acceptable Use Policy or to report suspected misconduct, contact Okeysel Connect through the contact channels provided on the official website.
Business: Okeysel Connect
Website: https://okeysel.com
Tagline: Swift & Smart Linking